Support & contact

How can we help?

Choose the address that best matches your question. Including the game name, device model, and a short description helps us respond faster.

Get in touch

Talk to the right team.

Please do not include passwords, payment card numbers, or other sensitive credentials in your message.

Game support

Gameplay questions, technical issues, purchases, or feedback about one of our games.

support@coolgc.com

Business enquiries

Partnerships, media, licensing, and general company enquiries.

contact@coolgc.com

Privacy questions

Questions about personal data, privacy rights, or our privacy practices.

contact@coolgc.com

Privacy center

Request game data deletion.

Use our guided form to prepare a deletion request for a Coolgc game account or its associated data.

Open the deletion form
Before you startHave your game name, Android package, player ID, and contact email ready.
You stay in controlThe form prepares an email for you to review and send from your own email app.